Rewards FAQ

Get information about our rewards program. See frequently asked rewards questions about earning and redeeming your rewards.

1 When do I get the first FREE meal?
After you sign up, allow 3-5 weeks for the Welcome Postcard to arrive in the mail with the FREE meal offer.

2 How do I redeem the FREE meal offer?
Bring the postcard you receive into Fritze's BBQ & Catering restaurant anytime after 3:00 pm

3 It’s been over 5 weeks and I haven’t received my Welcome Postcard, what do I do?
No problem. Click here to ask about it, be sure to include your name, mailing address, email address and rewards card number.

4 How do find out how many points I have?
Easy! Log in to your account, use the 16-digit rewards card number as your username (no spaces or dashes), and your last name, all lowercase, as the password.
OR download the FREE phone app by searching ‘Royalty Rewards’ in the App Store, add your member number to the ‘Account’ tab and access your account anytime, anywhere!

5 I changed my mailing address, but I still want to get the FREE meal offers and gift certificates?
Update your mailing address ASAP by logging into your account at www.MyOwnRewards.com with your card number and password.

6 How do I make sure I get my points?
It’s simple. When you make a purchase at Fritze's BBQ & Catering be sure to present your membership card, or phone app when paying your bill.
We’ll enter your purchase amount along with your card number and you’ll earn 1 point for every dollar spent.

7 How do I get the award certificates?
A $10 award certificate will automatically be sent to you in the mail each time your account accumulates 200 points.

8 How do I use the award certificates?
The next time you visit Fritze's BBQ & Catering present the certificate upon purchase, along with your card. The amount of the certificate will be discounted from your purchase.

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Fritze's BBQ & Catering Rewards Program

Join Our Rewards Program

Fritze's BBQ & Catering Rewards® program is our way of saying “Thank you!” to our loyal customers. It’s absolutely FREE to join, you’ll receive a Free BBQ Plate after joining and...

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Already A Member

If you're already a member of our reward program, learn more here.

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Rewards FAQ

Get information about our rewards program. See frequently asked rewards questions about earning and redeeming your rewards.

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Read more